tante77 Terms of Use
We at tante77 operate an online entertainment platform available where local law permits, serving users across supported jurisdictions with transparent operational and account policies.
This document outlines the conditions under which you may access and use our platform, including account opening, deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, as well as our dispute resolution and jurisdiction framework. By using tante77, you acknowledge and agree to these terms.
Our commitment is to provide clear guidance on what we require from users, what we undertake to deliver, and how we handle disputes or account concerns. If any term requires clarification, our support team is available during business hours to assist.
Account Opening and User Eligibility
When you open an account on tante77, we require accurate personal information, a valid national ID or passport, and proof of residence. Our platform operates only in jurisdictions where online gaming services are legally permitted; we do not offer access to users in regions where our services are restricted by local law.
We enforce a verification process (KYC) to confirm your identity and address before you can deposit funds or withdraw winnings. This process typically takes one business day. If your documents are declined, we provide specific feedback so you may resubmit. We reserve the right to suspend or close an account if we discover false or misleading information.
Deposits and Withdrawals
We at tante77 accept deposits through regional payment partners: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Each deposit method is processed securely; funds appear in your account balance upon gateway confirmation, typically within seconds. Our platform logs all transactions with timestamp and reference number for transparency and dispute resolution.
Withdrawals are subject to KYC verification and standard anti-money-laundering checks. We process withdrawal requests during business hours; standard review windows are one to three business days depending on your payment method and account history. If a withdrawal is delayed, our support team can retrieve its status and explain any hold or additional verification step.
We do not charge withdrawal fees; however, your payment provider (mobile banking, local payment, etc.) may impose its own transfer or handling charges. These are disclosed by the payment partner, not by tante77. If you experience a failed or missing deposit or withdrawal, contact our support team with your transaction reference number and payment method; we will investigate and coordinate with the payment provider.
Bonus Terms and Tournament Structure
Our platform offers promotional bonuses and scheduled tournament events across slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, and sportsbook coverage. Bonuses are subject to terms that we disclose at the time of offer; these may include playthrough requirements, expiration dates, or game eligibility restrictions. We reserve the right to modify or withdraw promotional offers with notice.
Tournament events are scheduled recurring competitions with fixed entry periods and prize structures. We describe tournament terms (entry fees, prize pools, payout timing) in the event details before you participate. Results are final upon confirmation; disputes must be raised within 48 hours of event closure.
User Conduct and Account Suspension
We at tante77 maintain the right to suspend or close your account if we detect activity that violates our terms, including: account sharing, use of automated tools or bots, manipulation of bonus terms, or any attempt to circumvent our verification or security systems. We will notify you of suspension with an explanation; you may appeal via our support team if you believe the action was in error.
We do not permit multiple accounts per person. If we discover duplicate accounts under the same identity, we will close all but one and may forfeit associated balances.
Dispute Resolution and Jurisdiction
If you dispute a transaction, game result, or bonus application, contact our support team within 30 days. We will investigate and respond with our findings and resolution proposal. If you remain unsatisfied, our escalation process involves review by our back-office team; this may take an additional 5 to 10 business days.
Our services are available only in jurisdictions where online gaming is legally permitted. We do not accept users from regions where our services are prohibited. Disputes are governed by the laws of the jurisdiction in which tante77 operates; users waive the right to pursue claims outside this jurisdiction or seek injunctive relief.
We at tante77 are committed to fair play, transparent operations, and responsive support. Our terms exist to protect both users and our platform.
Our Commitment to Transparency
We operate tante77 with the principle that clear communication and fair treatment build trust. Our policies on deposits, withdrawals, account verification, and dispute resolution are designed to be straightforward so you understand what to expect.
If you have questions about these terms or how they apply to your account, our multilingual support team is available via live chat, email, and in-app messaging during business hours. We respond to inquiries within subject to verification during peak hours and within 24 hours for complex requests.
These terms may be updated periodically. Material changes will be announced via your account notification center and our website. Your continued use of tante77 after such updates constitutes acceptance of the new terms.
Key points to remember
- Our services are available only where local law permits.
- Complete KYC verification is required before deposit and withdrawal.
- We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
- Disputes must be raised within 30 days of the transaction or event.
- We reserve the right to suspend accounts that violate our terms.